In-Person Bespoke Training
Training built entirely around your venue, your wine list, and your team.
Fully tailored in-person sessions delivered at your property across London and the South East of England. National delivery available on request.
No two venues are the same
A five-star hotel in Mayfair and a neighbourhood bistro in Brighton have very different wine lists, very different guests, and very different teams. Off-the-shelf training rarely fits either of them well.
Our bespoke sessions are built from scratch around what you serve, who your guests are, and what your team already knows. Every session is designed to be immediately useful on the floor.
What we can cover
Your wine list, in depth
We build content around the specific wines you stock — so your team can speak about them with genuine knowledge and confidence.
Upselling and recommendation
Practical techniques for guiding guests to the right bottle, increasing spend, and handling questions with ease.
Food and wine pairing for your menu
Pairing principles applied directly to your dishes — so your team can make confident, specific recommendations.
Wine service and table skills
Correct service temperatures, decanting, glassware, and how to present wine professionally at the table.
Pre-opening or seasonal refreshers
Ideal for new openings, menu changes, or bringing a new team up to speed quickly.
Ongoing training partnerships
Regular sessions throughout the year to keep knowledge fresh as your team and wine list evolve.
How it works
Discovery call
We start with a conversation about your venue, your team, and your goals. We'll ask about your wine list, team size, and any specific areas you'd like to focus on.
Tailored proposal
We put together a session plan and pricing proposal within one working day. No obligation — just a clear picture of what we'd cover and what it would cost.
Delivered at your venue
Your trainer arrives with everything needed. Sessions are designed to fit around your operation — before service, between shifts, or on a day that suits your rota.
Pricing
Bespoke training is priced based on session length, team size, and content scope. We'll provide a clear, itemised quote after our initial conversation. There are no hidden costs.
National delivery
Based outside London and the South East? National delivery is available on request. A travel supplement applies — we'll include this in your quote.
Let's talk about your venue.
Tell us about your team and your wine list — we'll come back with a proposal that fits.
Request a bespoke proposal